Technical Team

Professional technical team and training system to provide first-class after-sales service.

Emergency Service

Round-the-clock service call and rescue call to provide in-time care.

Remote Monitoring

Professional and advanced remote diagnosis system to better serve your EV at any time.

All products follow and are controlled by IATF 16949:2016 Standards in production, manufacture, procurement and R&D sectors, make sure each process under quality control.

Adhere to the principle of “Quality First, Customer Obsession”, sincerely provide first-rate service to customers and help solve customer problems at any moment.

Insist the quality policy of “Quality First, Reputation Focused, Management Based, Service Centered” and the concept of “Manufacture EV to People of the World”, provide meticulous and thorough service to customers.

Set up after-sales service site in each sales area to make sure customer get convenient and efficient service.

Provide original spare parts, ensure the spare parts quality.

Professional customer service team to provide you with timely maintenance survey service.

Strictly follow national regulations to recycle waste power batteries. Sign contract with power battery recycling organizations and enterprises to make sure the origin, usage, and nodes of battery products are under monitor and control, and the resources are used properly. Eliminate environmental pollution.

Build well-developed quality information and feedback management mechanism to collect and analyze vehicle quality information data, improve product quality and enhance customer satisfaction.

Mobile APP with latest news; light-hearted experiential user lecture hall; fashionable and novel mobile service.

Warranty period of noncommercial vehicles is 60 months or accumulated driving distance of 150,000km. Warranty period of power battery, electric motor and electric control is 96 months or accumulated driving range of 150,000km. Time and mileage depend on which comes first.